History of Fortunoff Outdoor
Founding of Fortunoff
The founding of Fortunoff dates back to 1922 when Max and Clara Fortunoff opened a small jewelry store in Brooklyn, New York. Over the years, the company expanded its offerings to include fine jewelry, home furnishings, and eventually outdoor furniture.
In 2009, the Fortunoff family reacquired the rights to the Fortunoff name and relaunched Fortunoff Backyard Store, later known as Fortunoff Outdoor. The new store focused solely on outdoor furniture, accessories, and decor, catering to customers looking to enhance their outdoor living spaces.
Fortunoff Outdoor quickly became known for its high-quality products, exceptional customer service, and diverse selection of stylish outdoor furniture. The company continues to thrive and expand, with multiple locations across the United States.
Today, Fortunoff Outdoor remains a trusted name in the outdoor furniture industry, offering a wide range of products to help customers create their ideal outdoor oasis.
Expansion into Outdoor Furniture
Fortunoff Outdoor has recently announced their expansion into the outdoor furniture industry, offering a wide range of high-quality furnishings for outdoor living spaces.
This expansion comes at a time when more people are spending time at home and looking to enhance their outdoor living areas with stylish and durable furniture.
The Fortunoff Outdoor collection includes everything from patio sets and dining tables to loungers and umbrellas, all designed to withstand the elements and provide comfort and style.
With a reputation for excellence and a commitment to customer satisfaction, Fortunoff Outdoor is poised to become a leader in the outdoor furniture market.
Product Offerings
Outdoor Dining Sets
Fortunoff Outdoor offers a wide range of stylish and durable outdoor dining sets perfect for enjoying al fresco meals with family and friends. These sets come in various materials such as wicker, aluminum, and teak, catering to different styles and preferences. The designs are not only functional but also aesthetically pleasing, enhancing the overall look of your outdoor space. Each set typically includes a table and chairs, providing ample seating for gatherings or casual dining. With Fortunoff’s reputation for quality and craftsmanship, you can trust that these outdoor dining sets are built to last and withstand the elements.
Whether you prefer a contemporary or traditional look, Fortunoff Outdoor has options that will suit your taste and complement your outdoor decor. The sets are designed with comfort in mind, featuring cushioned chairs and spacious tables to accommodate meals of all sizes. By investing in an outdoor dining set from Fortunoff, you are not only enhancing your outdoor living space but also creating a welcoming environment for socializing and relaxation. Treat yourself and your guests to the ultimate outdoor dining experience with a set from Fortunoff Outdoor.
Outdoor Seating
– Fortunoff Outdoor offers a wide variety of outdoor seating options to enhance your outdoor living space.
– Their outdoor seating collections include everything from comfortable lounge chairs and sofas to stylish dining sets and swings.
– Each piece is crafted from high-quality materials such as weather-resistant wicker, durable aluminum, and teak wood.
– Fortunoff Outdoor’s seating options are designed to withstand the elements and provide years of enjoyment.
– Whether you are looking for a cozy spot to relax by the pool or a spacious dining area for outdoor entertaining, Fortunoff Outdoor has the perfect seating solution for your outdoor oasis.
Outdoor Accessories
Fortunoff Outdoor is a premier destination for all your outdoor accessory needs. From stylish patio furniture to durable outdoor rugs, they offer a wide selection of products to enhance your outdoor living space. Their collection features high-quality materials that are designed to withstand the elements and last for years to come.
In addition to furniture and rugs, also carries a range of accessories such as outdoor lighting, planters, and decorative accents. Whether you’re looking to create a cozy seating area on your deck or spruce up your garden with stylish decor, they have everything you need to make your outdoor space inviting and functional.
Fortunoff Outdoor prides themselves on offering top-notch customer service, with knowledgeable staff members who can help you find the perfect accessories for your outdoor space. They also provide delivery and assembly services to make the process of updating your outdoor area as easy as possible.
With Fortunoff Outdoor’s wide selection of accessories and commitment to customer satisfaction, you can trust that you’re getting the best products for your outdoor space. So why wait? Visit Fortunoff Outdoor today and start transforming your outdoor oasis into a beautiful and functional retreat.
Quality and Durability
Materials Used
Fortunoff Outdoor uses high-quality materials to ensure durability and longevity in their outdoor furniture products. Some of the materials commonly used include weather-resistant wicker, aluminum frames, and teak wood. The weather-resistant wicker is designed to withstand the outdoor elements without fading or becoming damaged. Aluminum frames are lightweight yet sturdy, making them ideal for outdoor furniture that needs to be moved around frequently. Teak wood is known for its natural resistance to rot and decay, making it a popular choice for outdoor furniture that will be exposed to moisture.
Warranty Information
Fortunoff Outdoor offers a limited warranty on all of their outdoor furniture products, providing customers with peace of mind when making a purchase. The warranty duration varies depending on the specific product, with most items being covered for a period of one to five years. The warranty covers manufacturing defects and workmanship issues, ensuring that customers receive a high-quality product that meets their expectations. Customers can easily access warranty information on the Fortunoff Outdoor website or by contacting customer service. It is recommended that customers carefully read and understand the warranty terms and conditions before making a purchase to fully understand their rights and protections. Additionally, Fortunoff Outdoor offers optional extended warranties for customers looking for additional coverage beyond the standard warranty period.
Customer Service
Delivery Options
Fortunoff Outdoor offers a variety of convenient delivery options to suit customers’ needs. Whether you prefer standard shipping, white glove delivery, or same-day delivery, Fortunoff Outdoor has you covered.
Standard shipping is perfect for those who are comfortable with minimal assistance and want their items to be delivered to their doorstep.
For those who require more assistance, white glove delivery includes unpacking, assembly, and disposal of packaging materials to ensure a hassle-free experience.
And for those who need their items urgently, same-day delivery is available in select areas for a quick and convenient solution.
No matter which delivery option you choose, Fortunoff Outdoor strives to provide top-notch service and customer satisfaction.
Return Policy
Fortunoff Outdoor offers a generous return policy for customers who aren’t completely satisfied with their purchase. The company allows returns within 30 days of the purchase date. To qualify for a refund or exchange, items must be in their original packaging and in unused condition. Customers are responsible for return shipping fees unless the item was received damaged or defective. Refunds are typically processed within 7-10 business days after the returned item is received. It’s important to note that certain items such as customized products or clearance items may not be eligible for return. Overall, Fortunoff Outdoor strives to make the return process as hassle-free as possible for their customers.
In-store Experience
Showroom Layout
Showroom Layout Fortunoff Outdoor
Fortunoff Outdoor showcases its merchandise in a spacious and well-organized showroom layout, allowing customers to easily browse through their wide selection of outdoor furniture and accessories. The showroom is divided into sections, each dedicated to a different category of items such as patio sets, umbrellas, and grills. The layout is designed to guide customers through the store, with clear signage and displays that highlight the features of each product. Additionally, the showroom features realistic outdoor setups, allowing customers to envision how the furniture will look in their own backyard. Overall, the Fortunoff Outdoor showroom layout creates a welcoming and immersive shopping experience for customers looking to enhance their outdoor living space.
Sales Associates
Sales Associates at Fortunoff Outdoor are crucial members of the team who play a key role in providing exceptional customer service. They are responsible for assisting customers with their inquiries, helping them find the perfect outdoor furniture and accessories to suit their needs. By listening attentively to customers’ preferences and offering knowledgeable advice, Sales Associates help create a positive shopping experience.
These professionals must possess strong communication skills in order to effectively engage with customers, as well as the ability to multitask in a fast-paced retail environment. Sales Associates also play a vital role in driving sales by upselling products and promoting special offers and discounts. Their keen eye for detail ensures that customers receive accurate product information and that the store’s merchandise is displayed in an appealing manner.
Moreover, Sales Associates at Fortunoff Outdoor must stay up-to-date on industry trends and product knowledge to better assist customers in making informed purchasing decisions. They work closely with other team members to ensure a seamless shopping experience and contribute to the overall success of the store. In summary, Sales Associates are integral to fostering customer loyalty and driving revenue growth for Fortunoff Outdoor.
Online Presence
E-commerce Website
Fortunoff Outdoor is an e-commerce website dedicated to providing customers with top-quality outdoor furniture and accessories. The website features a wide range of products such as patio sets, umbrellas, outdoor rugs, and more, all designed to enhance outdoor living spaces.
Customers can easily navigate through the website and browse through the various categories to find the perfect items for their outdoor space. Fortunoff Outdoor prides itself on offering high-quality products at competitive prices, making it a go-to destination for anyone looking to spruce up their outdoor living area.
With a user-friendly interface and secure payment options, shopping on Fortunoff Outdoor is not only convenient but also safe. Customers can also benefit from excellent customer service and fast shipping, ensuring a seamless shopping experience.
Online Reviews
Fortunoff Outdoor furniture has received mixed reviews online, with many customers praising the quality and durability of their products. The brand is known for its stylish designs and wide range of options for outdoor furniture. Some customers have reported issues with delivery times and customer service, with complaints about delayed deliveries and difficulty reaching customer service representatives.
However, many customers have also highlighted the excellent value for money offered by Fortunoff Outdoor, with competitive prices compared to other outdoor furniture brands. The brand’s website is user-friendly and showcases the different product offerings in a clear and organized manner. Overall, while there are some negative reviews, Fortunoff Outdoor seems to be a popular choice for those looking for quality outdoor furniture at affordable prices.
